Break down Events by City, Country, Device, Browser... 📈

You can now break down your Events by default Location & Technology properties.

With these expanded breakdowns you can now analyze how users with different devices or locations interact with your content.

You'll get to the breakdowns in the Events view by clicking on the plus sign: Events-Breakdown.png


And of course, you can use these breakdowns to play related recordings.

Dashboard & Heatmaps Weekly Reports ✉️

Now you can have your Dashboard tiles & Click Heatmaps delivered directly to your inbox.

While in Dashboard & Heatmaps view, look out for the familiar Reporting icon Screenshot_1.png to setup reports which will be delivered directly to your inbox!


Enhance your mobile projects recordings 🎥

Mobile projects owners can now set the Recording Quality & the Frame Rate of their videos.

Choose from Low, Medium or High Quality presets and up to 10 FPS to get perfectly crisp & clear videos.


Note, for this feature to work you'll need the newest stable version of Smartlook SDK (changelogs) & an active Power Mobile subscription.

Get insights faster with new Dashboard Tiles 📈

Now you can supercharge your Smartlook Dashboard with new Tiles.

Use Top Landing Pages, Top Errors, Top Countries (and more) to get to insights faster and conveniently in one place.

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Read more about new Dashboard Tiles in our blog post.

Tweak Heatspots, Re-render & Bulk Delete Heatmaps 🔥

Now you can tweak and easily manage your heatmaps in Smartlook.

Start with the intensity slider for a different perspective on the user's engagement.

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Additionally, you can now re-render your heatmaps, review important details or delete them in bulk if needed.

Read more about how we enhanced our heatmaps in our blog post.

Custom JavaScript Error Handling 🚩

Whether that video didn't load on your website, or an item is not available in your inventory - all JavaScript errors are logged in Smartlook.

With the new Custom Errors API you can now send all your custom JavaScript Errors to the Smartlook console.

Then you can use these custom errors to filter out sessions with errors & create segments for easier future analyses.

Read more about Custom JavaScript Error Handling, here.


Watch your current visitors in the Active Sessions Segment 📽️

Did you notice the new Active Sessions segment?

In it you can watch all your active visitors Smartlook is recording in real-time.

No need for extra setup. It's defined by default and it will always be there. 🙌

Read more about Active Sessions on our Blog.


Share Recordings & Notes directly to your Slack channels 🔌

Sharing important insights from Smartlook got even easier.

With Slack integration you are now able to share recordings and notes directly from the Smartlook player to a defined Slack channel.

Look for the Slack icon in your Integrations tab to start with the setup.


Events & Funnels Email Reports ✉️

With Smartlook you can send your most important Events & Funnels data directly to your inbox.

On the Events & Funnels detail view, look out for this icon Screenshot_1.pngto setup reports which will be conveniently delivered directly to your inbox!

Learn more about Events & Funnels Email Reports here. (2).gif

Custom Events Breakdown

Want to see conversion rates for a button broken down by types of users (e.g. free & paid) or by device? With Custom Events Breakdown you can do exactly that and much more

This new feature enables our users to dive deeper into their custom events data by breaking them down by additional dimensions. Read more on How to Get Unique Insights with Custom Events Breakdown, here.

Tracking events are essential for user interaction analytics. Smartlook makes event tracking automatic and effortless. Learn more about Tracking Events in our Smartlook School.